On December 17, 2010, Steve Donaghy called Craig Traub, Director of Dining Services for The State University of New York at Oswego, as he was wrapping up the Fall Term before the Holidays.
Steve: Hi Craig! How long have SUNY Oswego customers been enjoying AquaHealth Beverages?
Craig: Since this past August.
Steve: What do you like best about having AquaHealth Products on your beverage line?
Craig: The healthy choices it offers my customers.
Steve: How has the service been?
Craig: We have had some bumps in the road. Your third party service provider isn’t the best. I have talked to Mike [Digilio] about it.
Steve: Thanks for that feedback. I will be sure to follow up on your comment. I also look forward to asking you again in a few months and getting a more positive answer. Are there any flavors that your customers enjoy the most?
Craig: The vitamin enhanced flavors, Kiwi-Berry Excel and Exotic Berry are very popular.
Steve: Are there any other flavor directions that you would like to see AquaHealth develop?
Craig: I think you have a really nice assortment of flavors.
Steve: What can we do as a company to make your experience with AquaHealth better?
Craig: I am glad that you asked that question. We need more nutritional information prominently displayed that stresses the healthiness of your products.
Steve: Great information, Craig! I will have Dave Flanders reach out to you to work on that request. Thank you for the business and have an enjoyable Holiday!